1. Introduction
Welcome to inksss! We take the protection of your personal information very seriously and will protect the security of your personal information in accordance with laws and regulations. This Privacy Policy (the "Policy") forms part of the Terms of Service and is intended to explain: how we collect, store, use, share, and otherwise process your personal information when you use the Service, and the means by which you can access, correct, and delete your personal information and exercise other relevant rights. Key content that may relate to your personal information rights and interests will be highlighted in bold or otherwise conspicuously for your attention.
We hope you will carefully read and understand this Policy before using the Service, so that you can better understand the Service and make appropriate choices.
This Policy applies to the various functions and services provided to you by Shenzhen Yanyu Technology Co., Ltd. (registered address at the end of this Policy; "we", "us", or "inksss") through inksss (www.inksss.com) and related services (collectively, the "Service"). If specific functions or scenarios of the Service have separate personal information processing rules, we will inform you through pop-ups, page prompts, or other means, and such explanations form part of this Policy.
This Policy does not apply to other products and services provided independently by third parties, such as third-party websites accessed through links in the Service, third-party content embedded in your pages, or third-party services you connect on your own. The data processing rules for such third-party services are separately determined between you and the third party.
2. Definitions
"Personal information" means any information recorded electronically or otherwise that relates to an identified or identifiable natural person, excluding anonymized information.
"Sensitive personal information" means personal information that, if leaked or unlawfully used, is likely to cause harm to the personal dignity of a natural person or endanger their personal or property safety, including biometric data, religious beliefs, special identity, medical health, financial accounts, location tracking information, and personal information of minors under the age of 14.
"Processing of personal information" includes the collection, storage, use, processing, transmission, provision, disclosure, deletion, and other handling of personal information.
"Anonymization" means the process of rendering personal information incapable of identifying a specific natural person and irreversible.
"User" means a natural person who registers, logs into, or uses the Service, also referred to as "you".
3. Personal Information We Collect and How We Use It
We will only collect and use your personal information for the following purposes described in this Policy:
1. Account Information — When you log in via WeChat QR code, we receive your WeChat account identifier (OpenID or UnionID), nickname, and avatar from the WeChat Open Platform. This information is used to create and identify your account and display your user identity. If you refuse to provide this information, you will be unable to register for and log into the Service.
2. Real-Name Verification Information — When you use specific functions (such as sharing and publishing) that require real-name verification under the law, we may collect your real name, ID number, mobile phone number, and other information for identity verification. This information constitutes sensitive personal information. If you refuse to provide it, you will be unable to use the corresponding functions, but this will not affect your use of other basic functions.
3. Works and Creative Content — To save your creations, restore editing states, and provide publishing services, we process page content (including text, images, code, etc.) that you create, edit, upload, generate, or publish, along with publishing settings (public, private, password-protected, etc.).
4. AI Generation Context — To provide AI generation and editing capabilities, the prompts you enter and page elements you select are submitted to AI model services as context. We store your historical prompts and conversation records on our servers for the following purposes: (1) to display your conversation history and creative process, supporting review and continued editing; (2) to analyze service usage for optimizing model invocation and product experience; (3) to fulfill safety management obligations required by laws and regulations, such as content moderation and compliance checks. The above data will be protected in accordance with the security measures set out in this Policy.
5. Payment Information — When you purchase a Membership, transactions are processed through WeChat Pay or Alipay. We do not access your payment account password or bank card details. We only store your order number, product snapshot, amount, payment status, and receipt information to activate benefits, reconcile accounts, and provide support. This information is retained as required by law and tax rules.
6. Device and Log Information — To secure your account and the Service, troubleshoot issues, and optimize the Service, we automatically collect necessary device model, operating system version, browser type and version, IP address, access times, and error logs. This information is recorded through server-side logging systems and will not be used to identify specific individuals.
7. Consultation and Communication Records — When you provide feedback, make inquiries, or file complaints through email or online channels, we collect and retain your contact information and communication content to help us locate issues and provide solutions.
4. Cookies and Similar Technologies
We use necessary cookies or browser local storage (such as localStorage and sessionStorage) to maintain your login state and remember basic preference settings. These cookies are essential for providing the Service; if disabled, you will be unable to log into and use the Service normally.
We may use analytics cookies (such as third-party analytics tools) to understand the Service's usage and performance in order to optimize the service experience. We will not use cookies to track your online activities beyond the Service.
You can manage or delete cookies through your browser settings. Most browsers allow you to reject all cookies or to be prompted when a cookie is sent. Please note that deleting or disabling cookies may affect your experience of the Service.
Information collected through cookies and related technologies is subject to the provisions of this Policy.
5. How We Use Collected Information
We strictly comply with the provisions of laws and regulations and our agreements with you, and use the collected information for the following purposes:
1. To provide, maintain, and improve the Service, including core functions such as account management, content generation and editing, page publishing and export, order processing, and benefit activation;
2. To ensure account and service security, including identity verification, security protection, fraud monitoring, account security status assessment, anomalous behavior detection, and content compliance review;
3. To optimize the service experience, including analyzing product functions, monitoring performance, troubleshooting errors, and iterating on features based on your usage data and conversation history;
4. To communicate with you, including sending service-related notifications (such as account changes, order status, feature updates) and handling your inquiries, complaints, and feedback;
5. To generate statistical reports or business analysis materials based on anonymized, statistically processed data that cannot identify specific individuals, for internal research or external display (such as service usage trends);
6. For other purposes required by laws and regulations, or for other purposes with your consent.
If we intend to use your personal information for other purposes not specified in this Policy, or to use information collected for a specific purpose for other purposes, we will obtain your prior consent.
6. Entrusted Processing, Sharing, and Disclosure
We do not sell your personal information. We share or entrust the processing of your personal information with third parties only in the following circumstances:
1. WeChat Open Platform — Used for WeChat QR code login authentication. We receive your account identifier (OpenID/UnionID), nickname, and avatar from the WeChat platform to create and associate your account. WeChat Open Platform is operated by Shenzhen Tencent Computer Systems Company Limited.
2. Payment Service Providers — When you purchase a Membership, transactions are processed through WeChat Pay (Tenpay Payment Technology Co., Ltd.) or Alipay (Alipay (China) Network Technology Co., Ltd.). We only transmit information necessary for the transaction, such as the order number and amount, and receive payment status callbacks after completion.
3. Cloud Computing and AI Model Service Providers — We use third-party cloud computing services to store your data and third-party AI model services (all domestic providers, including but not limited to Moonshot AI, Alibaba Tongyi Qianwen, DeepSeek, MiniMax, etc.) to process your generation requests. We only provide the relevant service providers with data necessary to perform the corresponding functions, and we sign confidentiality agreements and data processing agreements with each service provider, requiring them to adopt protective measures no less than those required by law.
4. Other Entrusted Processors — We may entrust third-party service providers to assist in providing technical support, data analysis, customer service, and other services. In such scenarios, we only provide the entrusted party with the information necessary to achieve the entrusted purpose and require them to comply with strict confidentiality obligations and information security requirements and not to use the information for any other purpose.
Apart from the above circumstances, we will publicly disclose your personal information only in the following circumstances: (1) with your express consent or where you actively choose to make it public; (2) where mandatorily required by laws and regulations or lawfully requested by judicial or administrative authorities; (3) where necessary to respond to public health emergencies or to protect your life, health, and property in an emergency.
If we need to transfer your personal information due to merger, division, dissolution, acquisition, asset transfer, or similar reasons, we will inform you of the recipient's name and contact information and require the recipient to continue fulfilling the obligations set out in this Policy. If the recipient changes the processing purpose or method, it shall obtain your consent anew.
7. Information Storage and Security
Storage Location: In accordance with laws and regulations, we store personal information collected and generated within China in the territory of the People's Republic of China. We do not currently transfer your personal information across borders. If cross-border transfer becomes necessary in the future for business purposes, we will inform you of the purpose, recipient, security safeguards, and security risks of the cross-border transfer in accordance with legal requirements and obtain your prior consent.
Retention Period: We retain your personal information only for the minimum period necessary to achieve the purposes described in this Policy, unless a longer retention period is mandatorily required by law or necessary for dispute resolution or security auditing. After the retention period expires, we will delete or anonymize your personal information in accordance with the law.
Security Measures: We have adopted industry-standard security safeguards to protect your personal information, including but not limited to: (1) using TLS/SSL and other transport encryption technologies to protect information during transmission; (2) implementing access control, permission classification, and the principle of least privilege to manage access to information; (3) conducting regular security assessments and vulnerability scans; (4) providing personal information protection training to employees and requiring them to sign confidentiality agreements.
Security Incident Response: In the event of a personal information security incident, we will immediately activate our emergency response plan, promptly inform you in accordance with legal requirements of the basic facts of the incident, its possible impact, the measures we have taken or will take, and recommendations for you to independently prevent and mitigate risks, and report to the regulatory authorities as required. We will contact you through reasonable means such as email or in-product notifications.
Despite the above measures, please understand that the internet is not an absolutely secure environment. You should keep your account information secure and avoid logging into or using the Service on untrusted devices or network environments. If you discover any leakage of your personal information, please contact us immediately.
8. Your Rights
We safeguard your right to exercise the following personal information-related rights in accordance with the law:
1. Right of Access and Copy — You have the right to access and copy your personal information held by us. You can view your basic profile in your account settings; for other information, you may submit a request through the contact methods stated in this Policy.
2. Right of Correction and Supplement — If you discover that your personal information is inaccurate or incomplete, you have the right to request that we correct or supplement it. You can modify some information yourself in your account settings.
3. Right of Deletion — You may request the deletion of your personal information in the following circumstances: (1) the processing purpose has been achieved, cannot be achieved, or is no longer necessary; (2) we have ceased providing the product or service, or the retention period has expired; (3) you withdraw your consent and the processing was based on your consent; (4) we have processed your personal information in violation of laws, regulations, or our agreement; (5) other circumstances provided for by laws and regulations. Information that must be retained under laws and regulations, or that relates to incomplete transactions or is necessary for dispute resolution, may not be deletable at that time; we will explain the reasons to you.
4. Right of Transfer — Subject to compliance with laws, regulations, and the provisions of cyberspace administrative authorities, you may request the transfer of your personal information to a personal information processor designated by you.
5. Right of Account Cancellation — You may apply for account cancellation through the contact methods stated in this Policy. After account cancellation, we will cease providing services to you and delete or anonymize your personal information, except as otherwise provided by laws and regulations.
6. Right to Withdraw Consent — For personal information processing activities based on your consent (processing not necessary for the performance of a contract or legal obligations), you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out based on consent prior to withdrawal.
7. Rights of Close Relatives — After the death of a natural person, their close relatives may, for their own legitimate and proper interests, exercise rights such as access, copy, correction, and deletion of the deceased's relevant personal information in accordance with the law, unless the deceased made other arrangements during their lifetime.
8. Response Mechanism — We will review your rights request as soon as possible and respond within fifteen (15) working days after verifying your identity. We do not charge fees for reasonable requests; for requests that are repetitive, excessive, or require disproportionate technical means, we may charge a reasonable fee or refuse to process them in accordance with the law. If you are dissatisfied with our response, you have the right to file a complaint with the regulatory authorities or bring a lawsuit before a court in accordance with the law.
9. Protection of Children's Personal Information
The Service is primarily intended for adults. We do not proactively collect personal information from children under the age of 14. If you are a child under 14, you may use the Service only after your guardian has carefully read and expressly agreed to this Policy, and only under the guardian's guidance.
If you are a minor under the age of 18, you may use the Service only under the supervision and guidance of a guardian, after the guardian has given consent and after you have carefully read and understood this Policy.
If you are a guardian of a minor, please monitor whether the minor under your care has used the Service with your authorization and consent. If you discover that a minor has provided personal information to us without your consent, please contact us through the methods stated in this Policy, and we will promptly delete the relevant information.
We will not push commercial advertisements to minors or create user profiles of them.
10. Updates to This Policy
We may revise this Policy from time to time in response to changes in laws and regulations, regulatory requirements, or service content adjustments. The revised Policy will be posted on the Service pages with the update date and effective date indicated.
For material changes to the purposes, methods, or categories of personal information processing, we will notify you through conspicuous means such as in-product announcements or pop-up prompts, and will re-obtain your consent where necessary. Material changes include but are not limited to: (1) significant changes in our service model, such as changes to the purposes, types, or uses of personal information processing; (2) changes in our ownership structure or organizational structure, such as a change in the personal information controller due to merger, division, or similar events; (3) changes in the main parties with whom personal information is shared, transferred, or publicly disclosed; (4) changes in your rights regarding personal information processing and how they are exercised.
Your continued use of the Service after the revision takes effect is deemed to constitute your reading, understanding, and acceptance of the revised Policy. If you do not agree with the revisions, please stop using the Service and contact us through the methods stated in this Policy to settle outstanding matters. We recommend that you periodically review this Policy to stay informed of the latest version.
11. How to Contact Us
We have designated a Personal Information Protection Officer specifically responsible for personal information protection matters. If you have any questions, comments, suggestions, or complaints about this Policy or our personal information processing, or wish to exercise the above rights, please contact us through the following methods:
Email: red@rainsss.com
Company: Shenzhen Yanyu Technology Co., Ltd.
We will respond within fifteen (15) working days after verifying your identity. If the matter is complex and requires longer processing time, we will inform you of the estimated response time in advance.
If you are dissatisfied with our response, or believe that our personal information processing has harmed your lawful rights and interests, you may file a complaint or report with the cyberspace administration, market regulation, or other competent regulatory authorities in accordance with the law, or bring a lawsuit before a court of competent jurisdiction.
This Policy is drafted in Chinese. This English version is provided for reference only; in case of any inconsistency, the Chinese version prevails.